We boarded the plane and there were two good gentlemen attendants. They served one particular round of beverages in a short time and by no means came back again around and asked if we wanted the rest to consume.
So far you might have manufactured us lose 24 several hours of our getaway We work flat out for day without work do the job and of your respective times have resulted in us reaching our vacation spot One Entire Day Afterwards. Not a content consumer and can unfold the word.
touring from Miami to Lima on Saturday March 21 regardless if I reserve the seats in advance I received the last row on the appropriate aspect from the window and the seat didn't shift building my flight challenging ., on the way in which again on flight # 918 the service was worst. from the sign in I had to open up my suit scenarios to even up the weigth . when I offer you to purchase the 3 additional lbs . they attempt to cost me $ one hundred eighty.00per accommodate scenario. averting to pay $ 480.00 I needed to go on he flooring to move close to my belongins ,I had to return to the counter because out seats ( we ended up # ten on line at check in ) have been separates, after that we had to maintain strolling over the gates since the counter personnel never gave us the gate number, ( Once i check with about the gate information to a different amercian ailines employee in gate 26 he pointed to the gate screan ) this time the seats felt lesser that usual , the foods was horrible, the bread was so really hard , the lettuce around the salad glance previous , I returned the food stuff precisely the same way which i gained it, the light turns off even though im examining severeal periods that I experienced to keep my finger within the switch to continue examining after five horrible several hours I got on the summary which i wont journey on American Airways once more
I am sorry to say that our practical experience for the AA counter in Newark was under stellar – Of The 2 consumer service reps for the counter assisting passengers examining in, just one committed her time for you to ONLY First Class passengers, and one other lady seemed to do as minor as feasible – as well fast paced stressing about what Every person else was carrying out – all other than what she could possibly be doing! As the road grew more time, the a lot less fascinated she turned, and her Perspective was horrific – It took us considerably less time to get to your Airport than it did standing in line to examine in! (more than an hour with only four men and women before us). By the point we stepped up for the counter – a whole new representative acquired on board – we had to “tranquil ourselves down†– you could picture how the opposite forty or so folks started to really feel powering us! When you frequently strive to tell us, you “treatment†concerning the passenger, which person could use a little Angle adjustment – or obtain her A different placement!
be there? And after that NO place for them to stay til early morning!! I hope there is some compensation for me in this case. I used to be pretty unsatisfied with the way American Airlines dealt with my flight.
no. 0012309351902 from SNA to DFW. I was issued upcoming flight passes excellent for just a year. I'm producing to request that you simply waive the $200 transfer cost when I'm able to make use of the passes.
I am a disabled veteran who's got to employ crutches which was pretty hard for me. I'd exclusively booked a flight that only had a single prevent to be sure I might have the ability to make the excursion.
Locate issues speaking to AA reservation by cellular phone, its always chaotic and impossible to talk to the reservation employees, when contacted. Would prefer to speak by electronic mail, make sure you give me an e mail address of Ecuador Reservation Office. Quite a few many thanks.
the AA person on the AA terminal to generally be pretty snide, when in truth I'd done anything in my Handle for getting to the plane inside of a well timed manner.
I have attempted contacting and was on for quarter-hour in order to be hung up on. I've sent two e-mail without having reply… I like your airline but attempting to possess a improve designed so we do not drop every one of the The cash we expended on our flight due to the fact we aren’t in a position to really make it simply because my fiancés grandmother handed away and we must be right here and may’t depart at this moment Using the funeral arising for the duration of our scheduled vacation. I haven't been in the position to get anywhere and remaining that I am a Travel Agent, I recognize that for situations like this, even with non-refundable tickets, the airlines can provide a credit history for partial or may possibly even give credit history for the total amount of money for use on upcoming travel.
Bravo to American Airlines for giving the surprise increase on your employees. Instead of cowering on the disgruntled passenger on todays La Guardia flight. Simply because some attendents had been cheerful and wished him an incredibly Merry Xmas. Truly ?? It’s about time we took back our best wishes and grumpy people just continue to be off the planes and maintain their views to them selves.
I have to confess which i was selfishly pleased to be able to e book my flight right before more information all of your current other customers and that the agent was equipped to eliminate the fees.
06/18/16 – Are a loyal, Recurrent flyer client for more than 30 years. I h ave by no means seen these types of poor purchaser service and apathetic attitudes from AA personnel. Presently sitting at Miami Intercontinental, on a transparent sunny saturday early morning, traveling with 2 younger kids attempting to reach Asheville with your Airways (file locator: WCEARA), but our flight to Charlotte was quickly delayed, producing us to pass up our flight to Asheville, all other flights are comprehensive, we were despatched BACK by way of safety mainly because your personnel within the gate couldn’t (or wouldn’t), help us (which was exciting), then needed to run back Right before we could get into the ticket counter as the flight departure was bumped again up!
After i arrived with the airport I questioned both within the ticket counter, whenever we checked our luggage, and during the Admirals Club to verify that we have been in Organization Course. Both of those moments I had been told we ended up in Enterprise. My Boarding Move showed seats 16A and 16B, as this is only one row behind Small business, I did not understand until finally I boarded that we ended up really in Coach.